Brand new winery seeking tasting room servers

Brand new winery seeking tasting room servers

Rustic Roots Winery
Scandia, Minnesota
Hospitality · Bar

Hourly · Part time


Rustic Roots Winery, a brand new winery, located in Scandia, MN is looking for Tasting Room Servers. We are passionate about what we do and are looking for like-minded team players who are dedicated to their craft. Here at Rustic Roots, our goal each day is to provide an amazing guest experience through top-level hospitality.

Position Overview
The Tasting Room Server position is the initial contact for visitors to Rustic Roots Winery, providing them with wine tasting samples, discussing wine and answering customer questions. A passion for hospitality and sales is essential, and the best candidates will share our belief that providing unparalleled hospitality is one of the most effective and personal ways to connect with guests.

Our mission is to build a strong rapport with every guest that visits Rustic Roots which in turn will create opportunities to generate retail sales and a deep connection to the wines.

Main Responsibilities
- Energetically and charismatically tell the story of Rustic Roots Winery and our wine
- Greet all visitors promptly and courteously
- Deliver excellent customer service and hospitality to every guest through their entire visit at the winery
- Pour wine for tastings, glasses of wine and other offered beverages
- Effectively suggest and sell wine to customers
- Provide general tourist information
- Demonstrate willingness to learn and become knowledgeable about wines, accurately describe wines, winemaking techniques, winery history and unique aspects of wine
- Handle routine purchasing transactions, including: operating the POS system, accounting of daily sales, and processing returns and discounts
- Assist with display and stocking of retail items and wines
- Work as a team to accomplish non-tasting experience tasks, such as: answering telephones, housekeeping, clearing tables, loading/unloading the dishwasher and keeping the winery tasting room neat, organized and clean
- Assist with special events, as needed
- Represent winery at outside functions, as needed
- Consistently represent the company in a professional and positive manner
- Perform other duties as assigned by Tasting Room Manager

- Wine-related experience helpful as well as knowledge of wines and wine production
- Outstanding customer service skills, poise and tact in working with the public
- Ability to take and pass TIPS Alcohol Certification course within 30 days of hire
- Ability to work with and manage multiple priorities in a fast-paced dynamic environment while maintaining a high level of detail and customer service
- Proficient with computers and POS systems
- Must be of age to legally serve and sample the wine we sell and serve
- Must be able to work flexible schedule, which will include evenings, weekends and holiday weekends
- Must be able to stand and walk for long periods of time
- Must be able to consistently carry 40 lbs. (case of wine)

To apply, please complete our application, which can be found at:

Flexible schedule