Assistant eCommerce Fulfillment Manager

Sector distributor

Assistant eCommerce Fulfillment Manager

eCommerce Division
Philadelphia, Pennsylvania

Annually · Full time


The Assistant eCommerce Fulfillment Manager is a cross-functional position trained in multiple areas of the operation, including inbound processing, order fulfillment, order packaging, and customer returns processing. The primary responsibility for this role will be the safe, secure, and accurate fulfillment of online customer orders.

We will cross train this leader in a variety of processes within the operation and they will be trained to perform several activities including the inbound receipt and replenishment of unit and case inventory, picking orders via a manual pick sheet, and configuring, packing, and prepping customer parcels for shipment. Secondary activities and work assignments will include online order return inspection and credit, online order return salvage, inventory control, and parcel order load and shipment.

We are seeking an experienced leader with a discerning eye and a history of motivating others to greatness. If this sounds like you, we look forward to sharing further details about the opportunity and getting to know you!

What We Offer:
We provide an engaging and welcoming environment, health, vision & dental benefits, and room for advancement within our growing company. Additionally, we provide a 20% Employee Discount, 401k, and Paid Time Off!

Duties and Responsibilities
• Order Fulfillment
• Gift Manufacturing
• Inbound Receipt
• Quality Control
• Inventory Control
• Returns Processing
• Material Handling
• General Warehouse

You are familiar with:
• Supervisory principles.
• Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes.
• Principles and best practices in the areas of budgeting, procurement, project management, preventative maintenance, quality assurance and data integrity.
• Supervising staff under your purview.
• Managing complex, multi-discipline projects involving multiple locations.
• Managing contracts.
• Designing and developing program plans in assigned area of responsibility.
• Analyzing processes and making recommendations for improvement.
• Coordinating activities with other internal departments
• Developing, recommending, implementing, and monitoring policies, procedures, and workflow.
• Utilizing computer technology used for communication, data gathering and reporting.
• Communicating effectively through oral and written mediums.

Role Requirements:
• Possess Strong Leadership Skills.
• Work with diverse academic, cultural, and ethnic backgrounds.
• Skilled at mediating conflict.
• Firm grasp of supply chain, inventory, distribution, business, and management principles.
• Strong team player.
• Ability to manage, coach, and provide training for direct reports.
• Exceptional organizational and analytical skills.
• Working knowledge of logistics and inventory software.
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals.