Wine & Beverage Director

Sector hospitality

Wine & Beverage Director

Manhatta - Union Square Hospitality Group
Manhattan, New York
Hospitality · Restaurant

Annually · Full time


Make a meaningful impact as the Beverage Director of Manhatta

Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars such as Gramercy Tavern, Maialino, The Modern, Marta and Porchlight to name a few!

We are a Values-Driven Company that is committed to creating great work experiences for our people with lots of growth opportunities for advancement.

As an important member of our team, you’ll receive:

Full Health, Dental, and Vision insurance
Paid Time Off to support you in having an active life outside of work
Discounts toward gym memberships, spas, transit passes and hotels – just to name a few…
401(k) to help you invest in your future- and you can take it with you when you leave

Key Responsibilities:

Ensure excellence in the standards and practices of the Beverage Program

Develop and direct a beverage program that adds quality, value and enhances the guest experience
Provide ample and continuous beverage training, tasting and education to ensure staff wine, beer, liquor and beverage knowledge is the best in our industry
Ensure that appropriate physical inventory of all beverage items is available to staff/guests at all times
Ensure that all POS systems, inventory systems (Binwise), wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team
Actively participate in the cycle of service in order to promote, educate and sell wine to restaurant guests
Foster and maintain a close relationship with the Private Dining Manager in order to support and creatively drive sales in the private dining room
Establish and maintain positive & productive working relationships with vendors, displaying decorum and respect
Help maintain a healthy social media presence highlighting both the family values and brand strategy of Manhatta
Continuously taste, research and remain active & relevant in the industry
Ensure high performance, creativity, brand promise and profitability while maintaining overall excellence & hospitality throughout each day’s specific service periods

Ensure excellent maintenance and cleanliness of the dining room and all beverage storage areas at all times
Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans for sommeliers and others, employee check in, employee check outs, beverage stocking and other side work)
Maintain effective & timely communication to all FOH/BOH and Home Office team members
Maintain positive working relationship with kitchen leaders and line staff throughout service periods
Ensure excellent service & hospitality is provided for all guests, community, vendors and investors
Continuously provide support to all service staff and actively participate in the cycle of service as needed
In collaboration with PR / Marketing for USHG, actively find ways to market our brand and program while also periodically representing Manhatta at trade events and through PR opportunities as they present themselves
Cultivate Regulars and continue to find ways to strengthen the Manhatta and USHG wine community
Ensure knowledge of and adherence to all applicable laws, policies and procedures

Adhere to all restaurant procedures as it pertains to personal appearance, attendance and conduct
Attend all USHG leadership development classes based on schedule availability (in collaboration with the People in Operations Manager)
Complete all assigned administrative requirements accurately and on time
Remain current and compliant with the correct HR practices and policies
Ensure DOL/Health Department compliance as it pertains to the operation
Ensure that the Beverage Inventory process is completed accurately, on time and according to business/accounting procedures.

Meet or exceed budget for wine sales and wine COGs
With the help of the accounting team, ensure all invoices are correctly processed on time
Continuously build a high performance team

In conjunction with Manhatta management, hire and train service staff according to restaurant / USHG standards for hospitality, excellence and family values
Manage scheduling of employees when needed
Provide continuous training and leadership to develop and grow a team
Continuously train, mentor and develop an Assistant Beverage Director
Constantly focus on growing great beverage leaders not just for Manhatta, but USHG businesses as a whole
Hold employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary
Ensure that all employees receive annual performance reviews
Conduct exit interviews when an employee is leaving the company

What You Bring to the Table

Commitment to embodying our Family Values of :
Integrity- Doing the right things always- using sound judgement- even when no one is looking
Excellence- Doing what needs to be done, as well as it can possibly be done
Hospitality- Doing all that can be done for others- and more than in expected- in thoughtful ways that let people know you are on their side
Entrepreneurial Spirit- Seeing opportunities others haven’t-and creating opportunities others wish they’d thought of first

Relevant Knowledge, Skills & Ability
Excellent food and beverage knowledge, specifically in wine, beer and spirits
Strong Understanding of Microsoft Office Suite (Excel, Word, Outlook, Power Point)
Strong Understanding of POS and inventory systems
Leadership and Integrity
Desire and ability to teach and foster growth
Problem Solving, Multi-Tasking & Delegation
Initiative & follow through
Excellent verbal & written communication
Attention to detail
Preferred Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job (specifically related to wine & beverage)
At least 2 years management experience in hospitality & fine dining, with a concentration in wine & beverage education
At least 2 years running a wine program (responsibilities should include list selection, purchasing, inventory management, staff training, etc.)

Involves standing most of the time, as well as climbing stairs repeatedly. Also involves repeated reaching with arms and hands, carrying objects less than 20 lbs and bending and stooping. May include possible lifting and moving objects of 40lbs or more.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.